Frequently Asked Questions

We are based in Reading and cover Berkshire and the wider Thames Valley, including Oxfordshire, Hampshire, Buckinghamshire, Gloucestershire and Greater London. If you are not sure whether your site is within our area, call us on 0118 996 8118 and we will be happy to confirm.

Our focus is commercial and industrial heating. We look after warehouses, factories and commercial premises with warm air heating, warehouse heating systems and commercial gas boilers. It is specialist work, and it is what we do every day.

Industrial Heating Solutions was established in 2024, but our experience goes back much further. Co-founder Richard Howell has over 25 years in commercial and industrial heating, so the business combines a fresh, responsive approach with decades of hands-on expertise.

Yes. We are Gas Safe registered and OFTEC registered, and our engineers carry their identification on site. All gas work is carried out to the legal safety standards required in the UK.

Yes. We are Powrmatic approved installers and warranty engineers. That means we are trusted by the manufacturer to install, service and carry out warranty work on their warm air heating systems, which is the backbone of commercial warehouse and factory heating.

Our standard hours are Monday to Friday, 08:00 to 17:00. Get in touch by phone or email during those hours and we will get back to you to arrange a visit or a quote.

Gas appliances should be serviced every year. An annual service keeps your warm air and warehouse heaters running safely and efficiently, helps protect the warranty, and reduces the risk of a breakdown during the heating season.

Servicing typically costs between £200 and £350 per visit, depending on the type and number of appliances on site. For larger or multi-appliance sites we will give you a clear quote before any work begins.

Yes. Most of our customers move onto an annual service contract so their heating is checked at the same time each year, ahead of winter. It protects uptime, helps control running costs and means you never have to remember to book it in.

Yes. As Powrmatic approved warranty engineers we service and maintain their warm air units to the manufacturer standard, which keeps the equipment warranty valid. We service other makes of commercial warm air heating too.

We do. We regularly service commercial sites that have twenty or thirty appliances in one building, planning the visit so the work is completed efficiently and around your operation.

The manufacturer warranty is typically one year parts and labour, followed by a second year covering parts only. We register every installation so your cover is in place from the day the system is commissioned.

Installations generally range from £5,000 to £11,000, depending on the size of the building and the number of appliances required. We survey the site first and provide a clear, fixed quote so you know exactly what is included.

A typical warehouse installation runs over several days. We confirm the timeline as part of your quote and plan the work to keep disruption to your business to a minimum.

Yes. Every installation starts with a survey so we can specify a system that delivers the right output across your space. As Powrmatic approved installers we design and fit equipment we know thoroughly, then commission and hand it over fully working.

We work in live commercial and industrial environments every day, with the access equipment and experience to install safely while your business keeps running. We agree a schedule with you in advance.

Gas boilers should be serviced once a year. Annual servicing keeps the boiler running safely and efficiently, helps it last longer and keeps the manufacturer warranty valid.

A commercial boiler service typically costs between £100 and £200, depending on the boiler and the site. We will confirm the price when you book so there are no surprises.

Our Gas Safe registered engineers check the safety critical components, clean and test the burner, check emissions, verify the controls and confirm the boiler is operating safely. You receive a clear record of the service for your files.

Yes. Boiler servicing fits alongside the warm air and warehouse heating we look after, so many customers have us check everything on a single planned visit. It saves time and keeps one trusted team across your whole system.

We will recommend a sensible service interval for your equipment and let you know when it is due, so your heating is checked ahead of the season rather than after a problem.